Company Information Studio 198 Ltd is a company registered in England and Wales under Company Number 11796847. VAT Number GB 345 9281 75. Registered Office: Studio 198 Ltd, 205 Lavender Hill, SW11 5TB, London. Website: www.studio198.com.
Studio 198 Ltd is committed to ensuring that your personal information is collected and handled securely.
1. General Terms and Conditions of Trade
i) Any contract with Studio 198 Ltd is subject to these terms and conditions, which supersede any prior terms contained in documents issued by the Company. By placing an order, you agree to these terms. Amendments can only be made by a Company Director.
ii) Prices are quoted in UK Pound Sterling (GBP). For UK sales, prices include VAT; for sales outside the EU, VAT is excluded. Written quotations are valid for 10 working days and are subject to Errors and Omissions Excluded.
iii) Force Majeure: Neither party shall be liable for delays or failures caused by events beyond their reasonable control, such as natural disasters, war, epidemics, or government actions. Written notice of such events must be provided within 30 days, and efforts should be made to minimize their impact. Payment obligations remain unaffected.
2. Promo Code Usage
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Only one promotional code can be used per transaction.
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Studio 198 Ltd reserves the right to cancel any order if a promo code is used in conjunction with other discounts.
3. Orders
i) All goods remain the property of Studio 198 Ltd until full payment is received. Customers may sell supplied goods, but proceeds must be held in trust for the Company until payment is completed.
ii) Payments can be made directly to:
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Barclays Bank
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Beneficiary Name: Studio 198 Ltd
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Sort Code: 20-90-74
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Account Number: 03857107
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IBAN: GB98 BUKB 20907403857107
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Swift Code: BUKBGB22
iii) Orders are subject to stock availability. Custom or made-to-order items cannot be canceled once payment is received and production has started.
iv) A Cutting for Approval (CFA) may be required for products with dye lot variations. Orders will not be processed without CFA approval. Once approved or waived, returns are not allowed.
4. Shipping
i) Packing and carriage for UK mainland non-furniture orders are charged at a minimum rate of £10 (excluding VAT) for orders under £250 and £35 (excluding VAT) for leather, depending on weight and packaging. For returns, delivery and collection costs may be deducted from refunds.
ii) Shipping quotes for international orders are provided after goods arrive at our warehouse.
iii) If clients arrange their own shipping, Studio 198 Ltd is not responsible for transit damages.
5. Returns
i) Stock items such as wallpaper, leathers, fabrics, and accessories (e.g., cushions, rugs) are subject to a 50% restocking fee. Returns must be notified within 7 working days and returned in saleable condition with carriage paid. Custom or made-to-order items are non-returnable.
ii) For handmade furniture, production begins upon receipt of payment. Orders cannot be modified or canceled after this point. Defects must be reported within 7 working days of delivery with photographic evidence. Transit damage claims require notification to the carrier upon receipt.
iii) Order Cancellations (£1,000+ Orders):
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Cancellations before processing incur a 5% refund fee.
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Cancellations are not accepted once production begins or goods are cut to specification.
6. Product Queries and Complaints
i) Natural, bespoke, and handmade products may have variations or flaws inherent to their materials. These are not considered faults.
ii) Fabrics and wallcoverings sourced from U.S. suppliers are supplied in yards. Minimum order levels apply. Leather is sold in whole hide increments and may vary in color, texture, and size.
iii) Studio 198 Ltd is not responsible for calculating required quantities of materials. Consult your installer or upholsterer for accurate measurements.
iv) Incorrect installation or misuse of products voids Studio 198 Ltd’s responsibility.
v) No claims for labor charges or consequential damages will be entertained. Special finish items are non-returnable.
vi) Verify all items upon receipt for correct colorways and report discrepancies before installation or cutting.
vii) Faults must be reported within 10 working days of delivery. No claims are accepted once goods are treated, cut, or installed. For wallpaper, stop work after three drops if a fault is found and contact Studio 198 Ltd with photos.
viii) Complaints must be emailed with photographs. For Greater London, site visits may be arranged. For other locations, products may be collected for review. Additional charges apply if products are found to be within tolerance.
ix) Color matching for future stock cannot be guaranteed. Order at least 15% extra for repairs or replacements.
7. International Orders
i) Customers are responsible for local taxes, import duties, and customs fees.
ii) Refusal to pay these charges resulting in returned goods will incur return shipping fees and a 50% restocking fee.
iii) Studio 198 Ltd will communicate with customers regarding returns and associated fees. Unclaimed items may result in further action to recover costs.
8. Minimum Orders and Display Products
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For purchases below the minimum order quantity, please contact us.
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Products displayed as £0 are not available for purchase. Contact us for further information.
By accepting these terms, you agree to Studio 198 Ltd’s delivery, returns, and general policies. Please review carefully before proceeding.